Webinar: Improving LTSS Care Delivery: A Focus on Enhancing Core Operational Processes
As states have shifted long-term services and supports (LTSS) from fee-for-service to managed care, processes that affect member outcomes become very important for community-based partners to meet state and MCO requirements. Improving operations in areas such as person-centered care and care transitions can increase efficiency and improve the quality of care, outcomes, member satisfaction and quality of life.