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NEMT Listening Session 4: NEMT Coordination Topics – Brokers, MCO’s Community Transportation and Paratransit Services
In this session, CMS is seeking input on broker arrangements as well as usage of community transportation and paratransit services, including topics such as:
• Access to services, timely arrival and drop off
• Rural issues
• Tribal land issues
• Coverage of transportation to services not provided by Medicaid
This session will be held on Wednesday, April 13, 2022 from 2:00 p.m. to 3:30 p.m ET.
NEMT Listening Session 3: Economic Factors and Cost Containment Challenges in NEMT
In this session, CMS is seeking input on economics and cost containment, including topics such as:
• Transportation related expenses and direct payments
• Meals, lodging and payment for an attendant
• Transportation for beneficiaries with challenging behaviors
• Direct payments to beneficiaries, family, and volunteer drivers
• Broker conflict of interest (COI)
• Broker prohibition on providing transportation
This session will be held on Thursday, April 7, 2022 from 2:00 p.m. to 3:30 p.m. ET.
NEMT Listening Session 2: Program Integrity, Correct Billing Concerns, Documentation and Data Requirements for NEMT Providers
In this listening session, CMS is seeking input on program integrity, billing, documentation, and data requirements, including topics such as:
• No shows/payment for missed NEMT appointments
• No-shows for rides
• No load trips and/or miles
• Trips for non-medical services
• Trips to nowhere
• Late pick-ups and/or driver no-shows
• Up-coded services and exaggerated miles
• Inappropriate/unapproved transportation for family members
• Patient brokering, kickbacks, etc.