The LTCOP Rule: Ombudsman Program Representative Advocacy, Training, and Program Management
Two webinars are being offered for Ombudsmen. Please join the Consumer Voice for a webinar series that will discuss the application of the LTCOP Rule in daily Ombudsman program advocacy and management. There will be two webinars that will share resources and training materials for Ombudsman program representatives on the topics of complaint investigations and abuse reporting and individual conflicts of interest.