LTCOP Rule: Identifying and Addressing Individual Conflicts of Interest

This is the second webinar in a series of two webinars being offered for Ombudsmen. Please join the Consumer Voice for a webinar series that will discuss the application of the LTCOP Rule in daily Ombudsman program advocacy and management. The first one was held on March 29th and discussed the "LTCOP Rule: Supporting Person-Centered Advocacy - Complaint Investigations and Abuse Reporting". This webinar will look at the "LTCOP Rule: Identifying and Addressing Individual Conflicts of Interest”.