Demographic data can inform and impact key areas of Information & Referral/Assistance (I&R/A) programs, from service delivery and the resource database to partnerships and more. Developments in the policy environment also emphasize data collection on demographic characteristics. Yet collecting demographic information at the frontlines of service delivery can come with unique considerations. Join this webinar to gain insights on this topic from your national partners who will share findings from a survey of I&R/A programs and experiences from the perspective of national contact centers.
Presenters:
- Sara Tribe Clark, Director, Eldercare Locator and Disability Information and Access Line, USAging
- Zachary Trammel, Program Manager, Information and Referral Systems, USAging
- Nanette Relave, Senior Director, National I&R Support Center, ADvancing States
This webinar will take place on Wednesday, July 31 at 3:00 p.m. ET.
Pre-registration is required for this webinar. Space is limited so make sure to register as soon as possible.
Click here to register for the webinar