Veterans and their families form a large and important subset of Americans — an estimated 80% of the 16 million veterans nationwide will need long-term care services at some point in their lives. A growing array of services exist to support them that states, AAAs, and community-based organizations may not yet be fully aware of. By learning how to better identify and serve veterans, states can reduce duplication of service, more wisely allocate funding, and improve access for veterans and non-veterans alike.

IQ Category: Consumer Access to Services

View this webinar on Medicare to build or refresh your understanding of key components of the Medicare program! This webinar covers Medicare basics including eligibility, services, coverage options, cost assistance programs, and cost-sharing/coordination with Medicaid. 

IQ Category: Medicaid, Medicare and Health Care Coverage

The National I&R Support Center invited aging and disability network professionals to a webinar-based training for Information and Referral/Assistance (I&R/A) specialists in aging and disabilities. This training provided an overview of key competencies needed for aging and disability I&R/A professionals and provided preparation for the Inform USA Certification exam for Community Resource Specialists in Aging/Disabilities (CRS-A/D).

IQ Category: Consumer Access to Services

Whether you are an older adult, friend, family member, caregiver, or professional, being proactive as a safe driver is important to all who share the road. Driving is a complex activity, and it is vital to understand how age-related changes may impact driving skills as well as how to identify and address changes in our driving behavior to remain a safe road user. Older Driver Safety Awareness Week is a great time to explore resources that can help older adults maintain their safe mobility as a driver for as long as they can do so safely. In this webinar, the Clearinghouse for Older Road User Safety (ChORUS) will share tools and resources to help older adults maintain safety on the road and how you can integrate the material into the services you provide.

IQ Category: Community Integration

Information access is a fundamental tenet of I&R services. Standards for information and referral emphasize that I&R services optimize access to community information and resources for all people. But what does it mean to truly champion inclusivity and accessibility in information access? Virginia has long recognized the challenges faced by people with disabilities and their families in navigating the maze of information sources along with complex service systems. Enter Information Access Champions – Virginia's project to rewrite the narrative of accessibility. Through an initiative grounded in human-centered design principles, partners are embarking on a journey toward collaborative system change to reimage how information is created, disseminated, and received. 

IQ Category: Consumer Access to Services