Volunteers & Risk Management: Senior Medicare Patrol Resources We Can All Use

Learn about Senior Medicare Patrol's Volunteer Risk and Program Management (VRPM) policies and their impact on the larger Aging Network, including data to show how many SHIPs, AAAs and Ombudsman programs have already been effected. Hear from both Rebecca Kinney, SMP Program Manager at ACL, and Ginny Paulson, the SMP Resource Center Director, about how flexibility of the VRPM policies and procedures is an ACL strategic objective to allow for local level customization and implementation. In addition learn how the resources developed in support of VRPM have been created in a way to allow for them to be used as broadly and constructively as possible. Q & A will be taken in the last 15 minutes of presentation.