Managed long term services and supports (MLTSS) for people with intellectual and/or developmental disabilities (I/DD) provides opportunities to increase home and community based services (HCBS), promote employment and community integration and increase quality and efficiency. All of which could improve the lives of people with I/DD. However, the use of MLTSS programs for people with I/DD is still relatively new. Based on recent experiences transitioning to MLTSS, health plans and Community Based Organizations (CBO s) alike are finding that CBOs often need to increase their business acumen in ways not historically contemplated. CBOs find that they need to look at how they contract, price their services, manage quality, report information, and collect and managed data differently. CBOs are looking for ways to enhance their business skills in order to thrive and continue being successful in MLTSS.
In July 2016, the State of Tennessee implemented Employment and Community First CHOICES, an MLTSS service delivery system for Tennesseans with I/DD. Anthem, one of the three health plans involved in the implementation worked side by side with CBOs to ensure their successful implementation and to maintain the needed business acumen. In this webinar we will hear from representatives from Anthem as they discuss their experiences supporting CBOs in Tennessee including valuable lessons learned for success.
Join us on March 28, 2018 from 12:30 p.m. to 1:30 p.m. ET as Rachel Turner-Chinetti, Senior Director, LTSS Specialty Organizations and Jodi Fenner, Senior Director, I/DD Medicaid Product Management and other representatives from Anthem share their experience implementing a new LTSS system for people with I/DD in Tennessee.
Learning Objectives:
Learn about the implementation of MLTSS for people with I/DD from a managed care perspective
Learn how Managed Care Entities (MCEs) can support CBOs to be successful in an MLTSS environment
Understand how one national health plan views the value of MLTSS for people with I/DD