Two webinars are being offered for Ombudsmen. Please join the Consumer Voice for a webinar series that will discuss the application of the LTCOP Rule in daily Ombudsman program advocacy and management. There will be two webinars that will share resources and training materials for Ombudsman program representatives on the topics of complaint investigations and abuse reporting and individual conflicts of interest.
Presenters are Louise Ryan, Ombudsman Program Specialist, Office of Long-Term Care Ombudsman Programs, AoA/ACL; a regional/local Ombudsman program representative; and NORC staff.
Please note: You only have to register once for the series in order to attend both webinars and receive reminders. If you have any questions, please contact ombudcenter@theconsumervoice.org.
The webinars will be held on:
March 29, 2017 3:00 - 4:15 p.m. ET
"LTCOP Rule: Supporting Person-Centered Advocacy - Complaint Investigations and Abuse Reporting"
April 25, 2017 3:00 - 4:15 p.m. ET
"LTCOP Rule: Identifying and Addressing Individual Conflicts of Interest”