Inform USA (formerly AIRS) will host a public webinar on ways to respond to individuals in crisis and/or suicidal ideation, as well as how to navigate crisis conversations involving challenging contacts, including individuals presenting with frequent outreach or abusive content. Participants will develop an understanding of how to respond to individuals in crisis and connect them with appropriate resources to meet their needs; learn about the differences between familiar and abusive contacts, and how to respond to challenging contacts when an individual is also presenting with a crisis-related need; and, identify key differences between interacting with an individual in crisis on the phone versus a text-based modality.
Presenters:
- Megan Stone, MS, MHA, Manager of Clinical Best Practices and Care Transitions at the 988 Suicide and Crisis Lifeline
- Miranda DelVecchio, Clinical Coordinator on the Standards Training and Practices team at 988 Lifeline
- Chris Thompson, MSW, Coordinator of Clinical Technologies, 988 Lifeline
This webinar will take place on Tuesday, August 20 at 2:00 pm ET.
Click here for more information and to register for the webinar. Non-members can register by clicking on "Continue registering as a guest".