Critical Incident Management: Core Elements to Enhance Your Approach

States operating Medicaid waiver programs, as well as other programs, are required to safeguard consumers against critical incidents such as abuse, neglect, exploitation, and unexplained death. While states have different approaches for managing critical incidents; there are key elements that every state should have to better protect its citizens from harm and to reduce the state from liability.

 

This webinar will explore the following key elements related to an effective critical incident management system. For each element below, we will provide best practice guidance, discuss Federal requirements, and provide examples of state processes and solutions.