The National Council on Aging is hiring an Associate Director of Integrated Care. The Associate Director of Integrated Care plays a central role in the Center for Economic Well-Being (CEW) within the National Center for Benefits Outreach and Enrollment and leads efforts to strengthen the delivery of coordinated care and benefits access for older adults and individuals with disabilities. This position focuses on improving the alignment of Medicare, Medicaid, and related assistance programs—such as the Medicare Savings Programs (MSPs) and Part D Low-Income Subsidy (Extra Help)—through program development, technical assistance, policy analysis, and stakeholder engagement.

The Associate Director acts as a subject matter expert in Medicare and Medicaid policy, with a particular focus on dual-eligible populations, care coordination, and program implementation. The role supports State Health Insurance Assistance Programs (SHIPs), Area Agencies on Aging (AAAs), Aging and Disability Resource Centers (ADRCs), Benefits Enrollment Centers, and other stakeholders in understanding and navigating the complexities of these programs to ensure that vulnerable older adults can access the benefits they need.

Key responsibilities include:

• Co-coordinate technical assistance (TA) and training on topics such as Medicare, Medicaid, MSPs, and other key programs impacting low-income older adults.
• Provide ongoing support and guidance to SHIPs, AAAs, ADRCs, BECs, and other entities engaged in care coordination and benefits enrollment activities.
• Participate in the development of an integrated care management online tool and oversee the piloting and implementation across the network.
• Align care coordination strategies with national and state-level policy priorities in Medicare and Medicaid.
• Plan and facilitate webinars, national calls, and learning collaboratives focused on care integration, Medicare/Medicaid policy updates, and outreach best practices.
• Track and analyze federal policy developments, including CMS rulemaking, Medicaid waivers, and eligibility guidelines, and communicate key implications to stakeholders and internal leadership.

Qualifications include:

• Bachelor’s degree required; master's or professional degree preferred (e.g., MPP, MPA, MPH, or JD with a health focus).
• 5-7 years of relevant experience, including strong knowledge of Medicare (parts A-D), Medicare Savings Programs (MSPs), MIPPA, ACL programs, and benefits that improve consumers’ financial security.
• Strong familiarity with Medicaid eligibility and coverage rules for older adults and individuals with disabilities, national and state policies that affect Medicaid programs and administration, dual-eligible populations, and strategies to leverage Medicaid programs to address upstream non-medical, health-related needs is strongly preferred.
• Knowledge of public benefits, aging issues, and the impact of economic insecurity on older adults.