Article Publication Date:
6/24/2004
Summary:
This draft of a consumer satisfaction survey to be used by an ADRC can help continuous quality improvement efforts and address national evaluation questions. The survey asks questions about general experience with the organization and also asks for demographic information.
Types/Tools:
Populations:
N/A
Sources:
The Lewin Group
Programs/Initiatives:
Aging and Disability Resource Center
States:
Keywords:
Human Services
customer service; satisfaction survey
Contact
Sarah Lash
3130 Fairview Park Drive, Suite 800
Falls Church, VA 22042
sarah.lash@lewin.com
Phone:
703-269-5723
Short URL: http://www.advancingstates.org/node/50260