Process and Application Changes to Benefit Enrollment Systems During COVID-19: Findings from State Aging and Disability Agencies

Article Publication Date:

8/31/2020

Summary:

This issue brief explores adjustments that states have made to processing eligibility and enrollment for benefits access, including changes to application and supporting document requirements. Examples of opportunities and adjustments that states have made to ensure older adults and persons with disabilities have access to critical benefit programs during the pandemic are highlighted. Data and findings are drawn from the ADvancing States 2020 COVID-19 Membership Survey.

Article Author:

Gardner, Samantha

Topics:

Benefits Enrollment

Types/Tools:

Surveys; Data; Policy alerts, briefs, letters & papers

Populations:

Aging/Older Adults; Developmental/Intellectual Disabilities; Physical Disabilities; Psychiatric Disabilities/Mental Illness

Sources:

ADvancing States

Programs/Initiatives:

Aging and Disability Resource Center; Older Americans Act (OAA)