Navigating Bias in Health Care Delivery: Tools to Foster Patient-Provider Trust

CHCS has two new tools designed to help support health care stakeholders in fostering trust between patients and providers: 1) Words Matter: Strategies to Reduce Bias in Electronic Health Records. This tool offers practical strategies for providers on how to write notes that promote patient-centered care and dignity. 2) Building Patient-Provider Trust to Help Patients Navigate a Biased System. This tool can help providers better understand the impact of their bias and better serve patients of color. It includes a handout that can be shared with patients and families to help them effectively engage with their providers.