Article Publication Date:
9/22/2004
Summary:
This comparsion matrix contains the information from 12 ADRC programs and the questions that appear on their customer satisfaction instruments. The surveys are used by ADRC-like entities used in developing recommended customer satisfaction questions.
Topics:
Resource Center
Types/Tools:
Populations:
N/A
Sources:
The Lewin Group
Programs/Initiatives:
Aging and Disability Resource Center
States:
Keywords:
N/A
customer satisfaction surveys
Contact
Sarah Lash
3130 Fairview Park Drive, Suite 800
Falls Church, VA 22042
sarah.lash@lewin.com
Phone:
703-269-5723
Short URL: http://www.advancingstates.org/node/50303