Consumer-Directed Health Care: How Well Does it Work?

Recent health policy shifts and practice changes have explored consumer-directed health care. The National Council on Disability decided to research & evaluate the evidence base in order to offer a clear picture of the initiatives strengths and weaknesses. This study includes a systematic review of the literature (both print & Web-based) on consumer-directed and -oriented care. The study also addresses questions and researches the variety of models, preferences, outcomes and cost-effectiveness.