Surveys

The Real Choice System Change project at the University of Connecticut’s Center for Disabilities administered a Community Inclusion Assessment to determine the level and quality of inclusion in Connecticut communities. The papers in this series are based on a (non-random) sample of 250 individuals with disabilities who completed an in-depth survey. Real Choice Briefing Paper #1 explores the accessibility of public and private places.

The Muskie School of Public Service has complied over 15 tools and surveys. Included in the report are Participant Experience Surveys, Performance Indicators, Experience Surveys, Core Indicators, Consumer Surveys, Behavioral Risk Factors, Outcome Measures, and a variety of Quality Measures. Review the sample questions and tools shown in this Compendium of Quality Indicators.

As part of the Real Choice grant activities, Maine identified the need for a survey of consumers on the Consumer Directed Physically Disabled Waiver. This report provides the results of the in-home survey that was conducted by the Muskie School. The survey results identified some areas of focus and opportunities for increased training. Based on survey results, changes were made to the emergency back up plans, training with adaptive equipment and CNA registries.

This report provides summary information on the performance of Maine’s home and community based care system. The data can be used to identify areas where the system is working and people are satisfied and also points to areas where further analysis would be helpful. The quality indicators are for the following programs: Older Adults and Adults with Disabilities, Adults with Physical Disabilities - Who Self Direct and Adults with Mental Retardation/Autism.

A questionnaire was emailed to the primary agencies in each state that are responsible for services to people with developmental disabilities. The main purpose of the survey was to determine if states had data systems that might be purchased and or modified to address the needs of Colorado’s DDD. States were asked if they had a computerized data system and a list of the features and functions. The 15 responses are helpful in understanding technology baselines and promising practices.

North Carolina's Division of Mental Health, Developmental Disabilities and Substance Abuse Services has posted a number of great resources to their website related to quality. A sampling of the forms, manuals and recent reports includes: The Quality Management Survey, a Consumer Satisfaction Survey, forms on Critical Incident, Quarterly Reports, and reporting guidelines for local management entities in their annual Quality Improvement Reports.

The 50-state annual survey of budget conditions and Medicaid cost containment actions in FY2005-06 shows that all states implemented and planned more Medicaid cost-containment actions, but are also implementing expansions as the gap between Medicaid spending growth and state tax revenue narrowed.

This report summarizes the results of the Massachusetts qualitative consumer satisfaction surveys with both ADRC consumers and surveys of the Consumer Board and Community Partners Advisory Board. The report contains the survey tool, methodology, findings and recommendations to improve satisfaction among these key stakeholder groups as part of the ADRC project’s continuous quality improvement approach.

Are citizens with disabilities able to participate in all desired aspects of community life in the town in which they live? The Real Choice System Change Community Inclusion Assessment was launched “to determine the level and quality of inclusion in Connecticut communities.” Consumers with disabilities and their families were recruited to answer this survey both on-line and via telephone.

The West Virginia C-PASS Grantees developed and designed this survey to determine the status of direct support workers providing home and community-based personal assistance services. The survey was distributed to agencies where workers provide services such as homemaker and personal care. The information gathered will be used by state policy makers to guide strategic planning and improve service delivery. The data will also help to implement and evaluate workforce development.