Aging and Disability Resource Center

This entry describes the process of the development of Just1Call, a centralized information and assessment resource center in Mecklenburg County (Charlotte), NC, from planning to implementation. The posting includes a manual, report, case study, protocal and link to their website.

This draft of a consumer satisfaction survey to be used by an ADRC can help continuous quality improvement efforts and address national evaluation questions. The survey asks questions about general experience with the organization and also asks for demographic information.

This entry provides a table that summarizes the estimated costs and benefits associated with the proposed ADRC in Washington, D.C. The report included further details those costs and benefits.

The Lewin Group under contract with Wisconsin's Legislative Audit Bureau examined the implementation, early outcomes, and cost effectiveness of the restructuring of Wisconsin’s long-term care system for the elderly, the physically disabled, and the developmentally disabled. The report offers key-findings based on over the past few years evaluation.

This document highlights the lessons learned from WI's nine counties that have operated ADRCs since 1999. Information is provided on short term case management, information and assessment, and outreach and marketing.

This document and the accompanying forms are intended to provide a tool and resources for grantees to support determination of their management information systems (MIS) requirements.

Richland County, Wisconsin created a manual detailing procedures for handling information and referral calls to their Aging and Disabilties Resource Center. The 12 page flip chart guide contains information on greeting callers, assessing for emergency, plan of action and post call work.

This presentation was given by Susan Reinhard and Lisa Alecxih on ADRC Design Options at the CMS Real Systems Change Conference in March, 2004. The presentation reviews features that resource centers must provide and uses three sites as an example.

This letter was written by the director of Home and Community Services in Louisiana to local organizations asking them to nominate a staff person to the ADRC advisory board.

Two presentations from the South Carolina Planning Retreat in January 2004 can be found here. A presentation by Susan Reinhard, of the Community Living Exchange Collaborative, focuses on ADRC purpose, goals, and system issues. A presentation by Karen Linkins and Sharon Zeruld, TAE, focuses on national vision and expectations for ADRCs.