Where Would You Turn for Help? Older Adults’ Awareness of Community Health and Support Services for Dementia Care - Journal Article

Most literature focuses on long-term services and support utilization rather than awareness. This Canadian study used a series of 12 vignettes to describe common situations faced by older adults for which community support services (CSSs) might be appropriate. The findings showed that awareness of CSSs is much lower than previously thought, and that the most important sources of information were information and referral sources, the telephone book, doctors’ offices, and word of mouth.