Quality Close to Home: A Preliminary Design for an Integrated Quality Management System
Article Publication Date
Summary
The “Quality Close to Home” papers are part of Wisconsin’s process to review the existing quality management system for Home and Community Based Services. The report on local practices was the result of a series of interviews conducted with local informants who conduct quality management activities. The second paper outlines the scope of quality management, challenges of quality management, federal rules and regulations, and provides a design for an improved quality management system.
Topics
Types/Tools
Sources
Wisconsin
Programs/Initiatives
States
Keywords
quality management; quality improvement; quality assurance; QA/QI; interviews; system design; safeguarding; satisfaction and outcome;
Contact
Nirvana
Huhtala Petlick
npetlick@ifh.rutgers.edu