Promising Practices in HCBS: South Carolina-Care Call Automated Provider Monitoring System

Article Publication Date:

12/3/2004

Summary:

The State of South Carolina implemented a state-wide automated monitoring system whose real time data allows for monitoring & verification of the providers delivering services under the state's home and community-based services waivers. The toll-free number allows providers to check-in and check-out as they deliver services in a participant's home, while the database inferfaces with claims data to minimize fraudulent billing. The database has empowered waiver service recipients.

Article Author:

Medstat

Topics:

Consumer/Participant Direction; Quality; Medicaid Waivers

Types/Tools:

Promising practices; Reports

Populations:

Fiscal Intermediary; Personal Assistant

Sources:

Truven Health Analytics (formerly Thomson Reuters)

Programs/Initiatives:

N/A