Promising Practices in HCBS: New Jersey- Single Access Point for Information on All Services for Older People

This report explains the State of New Jersey’s single entry system for long-term supports and other services for older people, including a toll-free telephone number for information and services. The effectiveness of the system in each of New Jersey's 21 counties is evaluated through compliance with state protocols and consumer satisfaction reports. The report provides the intervention, implementation, and impact of the program.