Promising Practices in HCBS: Minnesota- Quality Improvement Based on the Values of People Who Receive Supports

A pilot project in southeastern Minnesota has developed a quality assurance approach that focuses on matters important to people receiving supports and their families and provides a means of quality improvement, as opposed to licensing minimum standards. This report is based on an independent evaluation of the project, which used extensive interviews, focus groups and reviews of written materials and project files. The report provides intervention, implementation, and impact information.