Measuring Long-Term Care Work: A Guide to Selected Instruments to Examine Direct Care Worker Experiences and Outcomes

As turnover among direct care workers continues at very high rates, providers need to implement solutions that work and employee surveys can be an important tool in understanding staff satisfaction. This guide was developed to help organizations improve their use of measurement tools to understand direct care workforce problems and to inform their solutions. LTC providers and researchers can use the 12 instrument measures to assess monitor and improve the work environment.