Gateway Services Consumer Satisfaction Survey & Report - Georgia

File Downloads / Links

Report <a href="/sites/default/files/hcbs/files/138/6886/CSG_Georgia_Gateway_Report_May_2007.pdf" target="_blank">PDF</a>
Report <a href="/sites/default/files/hcbs/files/138/6887/CSG_Georgia_Gateway_Report_May_2007.DOC" target="_blank">Word</a>
Survey <a href="/sites/default/files/hcbs/files/138/6888/GA_AAA_Consumer_Satisfaction_Survey_Instrument.pdf" target="_blank">PDF</a>
Survey <a href="/sites/default/files/hcbs/files/138/6889/GA_AAA_Consumer_Satisfaction_Survey_Instrument.doc" target="_blank">Word</a>

Gateway Services Consumer Satisfaction Survey & Report - Georgia

Wed, 09/04/2013 - 00:04
Article Publication Date
Summary
This report and sample survey were used to evaluate information and assistance services provided by GA Area Agencies on Aging (AAA). The report summarizes the responses and lists recommendations for measuring and improving consumer satisfaction with this aspect of AAA services. The Quality Assurance Team of the Division of Aging Services mailed the survey to users such as consumers and their caregivers, case managers, friends and family members. They received 840 responses.
Topics
Quality
Types/Tools
Reports
Surveys
Populations
Aging/Older Adults
Sources
Other
Grantee produced
Georgia
Programs/Initiatives
Aging and Disability Resource Center
Information and Referral
States
All States/Territories
Georgia
Keywords
State/Agency Information
consumer satisfaction; Area Agency on Aging; AAA; measurement;

Contact

GA Department of Human Resources
Division of Aging Services
NULL
Phone
404-657-5258