Article Publication Date:
11/1/2006
Summary:
How did the Massachusetts Real Choice grantees involve consumers and what are the lessons learned from the process? This presentation describes the systems created for consumer involvement in the design, planning, and implementation of the Real Choice activities. The fact sheet provide suggestions on how to involve consumers in a collaborative process.
Topics:
Consumer/Participant Direction
Types/Tools:
Populations:
N/A
Sources:
Grantee produced
Massachusetts
Programs/Initiatives:
Real Choice Systems Change
States:
collaboration; ABCs of Collaboration; A: Anticipate Concerns; B: Build Trust; C: Communicate Effectively; task-specific work groups;
Contact
Nirvana Huhtala Petlick
npetlick@ifh.rutgers.edu
Short URL: http://www.advancingstates.org/node/51140