Article Publication Date:
7/29/2004
Summary:
This teleconference was held to allow Family to Family grantees share their expertise and areas of concern. The goal was to learn from the experiences of other grantees. Agenda topics included collaborating with other organizations on webpages, and 211 information lines, how to handle hotline calls in an efficient, yet empathetic manner, and how to effectively collect and use family stories.
Topics:
Resource Center
Populations:
N/A
Sources:
CMS
Programs/Initiatives:
Peer Supports
States:
Keywords:
Family2Family
Information and Education Centers
Contact
Kathy Rama
CMS Family to Family Grantee Project Officer
krama@cms.hhs.gov
Short URL: http://www.advancingstates.org/node/50223