The Cash & Counseling Demonstration and Evaluation: Focus Groups Inform Design of a Consumer-Directed Cash Option

Article Publication Date:

6/5/2005

Summary:

This article highlights the specific importance of consumer participation in the pre- and post-survey focus groups, and how that participation enhanced program planners' understanding of survey results, informed the design of the CCDE cash option program, and identified messages to include in social marketing materials for cash option consumers.

Article Author:

Simon-Rusinowitz, Lori; Mahoney, Kevin J.; Marks, Lori N.; Zacharias, B. Lee; Loughlin, Dawn M.

Topics:

Consumer/Participant Direction

Types/Tools:

Reports; Assessments; Surveys

Populations:

Direct Care Workforce

Sources:

Care Management Journals

Programs/Initiatives:

Cash and Counseling

States:

All States/Territories; Arkansas; Florida; New Jersey; New York

Keywords:

Wages and Benefits

qualitative research; program design and communications; focus group recruitment; procedures and data analysis; attitudes about current personal assistance services; general reactions to the cash option; Willingness to Perform Handling Tasks of the Cash Option; Demographic Characteristics of Consumers Interested in the Cash Option; Concerns Raised about CCDE

Contact

Elizabeth Maguire

National Resource Center for Participant-Directed Services

elizabeth.maguire.1@bc.edu

Phone:

617-552-0562

Short URL: http://www.advancingstates.org/node/52146

The Cash & Counseling Demonstration and Evaluation: Focus Groups Inform Design of a Consumer-Directed Cash Option

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