All States/Territories

This report, focused on New Jersey’s Personal Preference program, provides information on workers’ views about issues such as job satisfaction, roles and responsibilities, and ideas for recruiting and retaining new personal care workers. The report also describes similarities and differences between paid family caregivers and non-family caregivers.

This study provides rich data about the experiences of paid workers who care for children under the age of 18 with developmental disabilities in Florida's CCDE program, Consumer Directed Care (CDC). Topics include workers' views about issues such as job satisfaction, roles and responsibilities, and ideas for recruiting and retaining new personal care workers.

Focus groups in Arkansas were created to learn more about home health agency workers and paid workers of clients enrolled in IndependentChoices. This report provides information on workers' views about issues, as well as the similarities and differences between IndependentChoices and agency workers.

This toolkit was developed to help Cash & Counseling grantees develop their communications materials. The toolkit includes templates for a press release, a FAQ sheet, an Op-Ed letter, and a letter to eligible consumers.

This presentation provides an overview of the Cash & Counseling design and research results.

One of the greatest challenges, and greatest hopes, for consumer direction as a service option is to integrate this approach into existing case-managed programs. This chapter was part of Consumer Voice and Choice in Long-Term Care and it explores the issues faced when consumer direction and case management are integrated.

States are increasingly interested in the individual budget model for older Medicaid beneficiaries as a mechanism to improve responsiveness of benefits to beneficiaries’ needs and preferences and to increase their ability to remain outside or leave nursing homes. This report describes 10 operating individual budget model programs that serve older persons and identifies four areas of program design that are of particular importance to the success of the individual budget model.

This brief describes the evolution of beneficiary-managed home and community-based services since the original demonstration and provides an overview of state activity as of January 2006. The Deficit Reduction Act of 2005 gives states the option to use this model for an expanded range of home and community based services in their state Medicaid plans without having to obtain a waiver.

Forms are provided for designating a representative and screening a representative for Arkansas' IndependentChoices program.

A template used by Arkansas' IndependentChoices program and a sample report cover page.