Critical Incidents

States operating Medicaid waiver programs, as well as other programs, are required to safeguard consumers against critical incidents such as abuse, neglect, exploitation, and unexplained death. While states have different approaches for managing critical incidents; there are key elements that every state should have to better protect its citizens from harm and to reduce the state from liability. This webinar explores key elements related to an effective critical incident management system.

States operating Medicaid waiver programs are required to safeguard consumers against critical incidents such as abuse, neglect, exploitation, and unexplained death. Yet there is no federally defined term for “critical incident.” This webinar explores what constitutes a critical incident, and the steps your agency should take to protect your citizens from harm and your state from liability.