Consumer Recipient Survey Reports – 2007 & 2008

File Downloads / Links

Survey Report 2007 <a href="/sites/default/files/hcbs/files/164/8188/VA_DMAS_2007_Satisfaction_Survey_Final_01222008.pdf" target="_blank">PDF</a>
Survey Report 2008 <a href="/sites/default/files/hcbs/files/164/8189/Final_2008_Consumer_Satisfaction_Survey_Report_04202009.pdf" target="_blank">PDF</a>

Consumer Recipient Survey Reports – 2007 & 2008

Wed, 09/04/2013 - 00:04
Article Publication Date
Summary
Looking for a way to gauge consumer satisfaction in self-direction programs? The state of Virginia Department of Medical Assistance Services (DMAS) conducts an annual Consumer-Directed Recipient Satisfaction Survey, to monitor the performance of the fiscal agent and to provide DMAS with feedback to assist in the development and implementation of quality improvement strategies. The first and second year statewide survey and findings from 2007 and 2008, are available below.
Topics
Consumer/Participant Direction
Types/Tools
Reports
Surveys
Populations
Personal Assistant
Sources
Other
Public Partnerships, LLC
Programs/Initiatives
Person Centered Planning
States
All States/Territories
Virginia
Keywords
Individualized Budget
DMAS; Consumer-Directed Recipient Satisfaction Survey; PPL payroll; PPL fiscal management services; DMAS Consumer-Direct Program; Continuous Improvement Plan

Contact

John
Mkandawire
4991 Lake Brook Drive, Suite 90
Glen Allen , VA 23060
NULL
jmkandawire@pcgus.com