The New Mexico Aging and Long-Term Services Department is seeking a State Long Term Care Ombudsman. The New Mexico State Long-Term Care Ombudsman position is mandated by the Older Americans Act and is designated by the Aging and Long-Term Services Department Cabinet Secretary. Ombudsmen provide information and assistance, advocacy, training, and education to strengthen the long-term care system. Ombudsmen investigate complaints concerning the health, safety, welfare, and rights of long-term care residents, and are resident directed in their work to resolve complaints to the satisfaction of the residents of long-term care services. This position manages the statewide operations of the Ombudsman Program, and is responsible for recruiting, training, supervising, and evaluating employees and volunteers to provide Ombudsman representatives in long-term care facilities, including nursing homes and assisted living facilities.

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