The Cash & Counseling Demonstration and Evaluation: Focus Groups Inform Design of a Consumer-Directed Cash Option
Article Publication Date
Summary
This article highlights the specific importance of consumer participation in the pre- and post-survey focus groups, and how that participation enhanced program planners' understanding of survey results, informed the design of the CCDE cash option program, and identified messages to include in social marketing materials for cash option consumers.
Types/Tools
Populations
Sources
Care Management Journals
Programs/Initiatives
Keywords
qualitative research; program design and communications; focus group recruitment; procedures and data analysis; attitudes about current personal assistance services; general reactions to the cash option; Willingness to Perform Handling Tasks of the Cash Option; Demographic Characteristics of Consumers Interested in the Cash Option; Concerns Raised about CCDE
Contact
Elizabeth
Maguire
National Resource Center for Participant-Directed Services
NULL
elizabeth.maguire.1@bc.edu
Phone
617-552-0562