Business Case for the Critical Incident System for Disability Services

Texas QA/QI grantees have shared their Business Case for a Critical Incident System. This document outlines system recommendations, objectives and potential constraints and is a helpful resource for any state trying to present a business case to its budget office. This document provides the background to support an executive management decision to commit resources to conduct an in-depth study to determine scope and cost for the development of a comprehensive critical incident management system.