As part of its Consumers for Quality Care, No Matter Where Initiative, Consumer Voice will conduct four free advocacy skills training webinars throughout the year. This webinar is the second advocacy skills training in the series. Long-term care consumers, family members, individual advocates, long-term care ombudsmen, members of consumer advocacy groups, family/caregiving groups, consumer alliances, and community and senior organizations are all welcome to join.

The session will include:

• Determining who to meet with
• Assembling people to go with you
• Preparing for the visit
• How to conduct the meeting
• Following up