Assist consumers to assess their need for services, arrange and coordinate the services, and monitor the services. Different programs use different terms, including \\\"case managers,\\\" \\\"care managers\\\" and \\\"service brokers.\\\"
Case Manager is the term for \\\"service coordinator\\\" used by the Medicaid Program and some state HCBS programs. In addition to assessing the need for services, arranging and coordinating services, case managers may also approve or \\\"authorize\\\" payments for home and community based services.