Work Activity and Use of Employment Supports Under the Original Ticket to Work Regulations – Process Evaluation of the Work Incentives Planning and Assistance Program (WIPA)

WIPA was created to give beneficiaries guidance and information on available work incentives so as to increase employment. This report, the first in a series that make up the fifth Ticket to Work evaluation report, has three objectives: to capture stakeholder experiences with the program during start-up; to identify early opportunities for improvement; and to inform future program data collection, evaluation, and outcomes analyses.