WHITE PAPER: Critical incident management best practices

WellSky presents a new white paper addressing CMS's proposed Access Rule, which would require the implementation of an incident management system for Medicaid waiver programs to safeguard beneficiaries. This white paper will provide guidance on how to: Simplify reporting of incidents from multiple sources, Triage, investigate, and mitigate incidents efficiently, Standardize critical incident definitions across your network, and Automate the process to ensure timeliness The white paper also describes how to achieve comprehensive oversight by linking several state programs and healthcare providers to a single incident management system.