Article Publication Date:
9/21/2010
Summary:
The information and assistance (I&A) service is a cornerstone of the ADRC. This guide provides tools that I&A supervisors can use to cultivate, mentor and maintain a top-notch team of professionals. It incorporates tools developed and used by two ADRC’s in Wisconsin, and includes tools for recruitment and hiring, ongoing communication, training, and performance feedback and appraisal. A number of sample forms are provided.
Topics:
Resource Center
Types/Tools:
Populations:
N/A
Sources:
Grantee produced
Wisconsin
Programs/Initiatives:
Information and Referral
States:
Keywords:
Enrollment
enrollment counseling; interview questions; sample documentation; core competencies; peer review; training needs
Contact
Department of Health Services, Office for Resource Center Development (ORCD)
Phone:
800-843-6154
Short URL: http://www.advancingstates.org/node/52750