Quality Management and Improvement Practicesfor Home and Community-Based Care: A Literature Review

This paper reviews literature and provides a summary of CMS initiatives in the area of quality measurement and improvement over five years up until 2002. This review applied a wide lens to identify quality strategies in settings of care and delivery systems both within and outside long term care. This paper will serve as background for a meeting with policymakers and experts to assess the relevance and limitations of identified methods to improve the services and outcomes in HCBC programs.