A New Era of Care Reports
Article Publication Date
Summary
The Direct Care Workforce Strategies Center has released a new series of reports on the role of artificial intelligence (AI) in the direct care workforce.
The reports analyze the potential impacts of AI on the future of HCBS for beneficiaries, providers, and frontline workers. Drawing input from states, national partners, and stakeholders, the reports examine practical applications, such as reducing administrative burden, improving training, and enhancing care coordination, while centering the experiences of direct care workers. The series aims to spark a broader conversation about designing AI tools that strengthen job quality and care relationships, offering early insights to help states and providers explore these technologies thoughtfully.
The reports analyze the potential impacts of AI on the future of HCBS for beneficiaries, providers, and frontline workers. Drawing input from states, national partners, and stakeholders, the reports examine practical applications, such as reducing administrative burden, improving training, and enhancing care coordination, while centering the experiences of direct care workers. The series aims to spark a broader conversation about designing AI tools that strengthen job quality and care relationships, offering early insights to help states and providers explore these technologies thoughtfully.