Framework for Designing and Implementing Accessible Information and Communication Technology (ICT) Strategic Plans

As technology continues to transform the workplace, demand is growing for the development, purchase, maintenance and use of information and communication technology (ICT) that is accessible to and usable by all applicants and employees, including individuals with disabilities. This paper provides a framework that can be used to develop technical assistance tools to help employers design, purchase, lease, maintain and use ICT that is accessible to & usable by people with disabilities and others.