Article Publication Date:
6/6/2007
Summary:
The Oregon Department of Human Services, Division of Seniors and People with Disabilities (SPD) contracted with HSRI to assist in improving the processes for assuring quality in SPD in-home waiver services. Drawing from HSRI's experience in quality assurance, SPD identified a number of states which have been particularly successful in conducting consumer surveys. At the same time, the project team explored in greater detail what was currently happening in Oregon around consumer surveys.
Topics:
Consumer/Participant Direction
Oregon
Programs/Initiatives:
Person Centered Planning
States:
seniors; people with disabilities; consumer survey; in-home programs and services; proxy respondents; field test sites; survey instruments
Contact
Dana Messman
DHS, Seniors and People with Disabilities
500 Summer Street NE, E-12
Salem, OR 97301
Dana.Messman@state.or.us
Phone:
503-945-5810
Short URL: http://www.advancingstates.org/node/51258