Consumer Presentation and Satisfaction Findings: Forsyth County ADRC

File Downloads / Links

Satisfaction Findings PDF
Satisfaction Findings Word
Satisfaction Presentation PDF
Satisfaction Presentation PowerPoint

Article Publication Date:

6/8/2006

Summary:

How can you test the satisfaction of customers receiving services? The Forsyth County ADRC has shared a presentation about their process of measuring satisfaction. They have also included the results from their post-test consumer surveys and the findings that their questionnaires provided.

Topics:

Resource Center

Types/Tools:

Archived conference materials / Presentations; Surveys

Populations:

Aging/Older Adults; Developmental/Intellectual Disabilities; Physical Disabilities

Sources:

Grantee produced

North Carolina

Programs/Initiatives:

Aging and Disability Resource Center

States: