Consumer–Driven Quality Improvement System Project Focus Group Report – Arizona

In Empowering Arizona’s Individuals with Developmental Disabilities (EAzI), consumers actively contribute to quality improvement as interviewers, interviewees, and focus group participants. Four focus groups were used to learn what criteria consumers use to judge the quality of HCBS. Aside from the report, there is also a flyer and website used in recruiting EAzI participants. The website has a way to get information in Spanish and an online application.