Addressing a National Turnover Problem from an HRD Perspective: A Field Research Study of Direct Care Workers

There is significant concern over high turnover rates among direct care workers providing in-home care. This paper describes “research in progress” of a 3-year field study examining relationships between interventions and measures of job satisfaction and turnover. Economic and non-economic interventions were introduced to a population of nearly 700. Preliminary findings suggest that job satisfaction increases not only from workers’ participation in, but simply their awareness of interventions.