Surveys

Based primarily on interviews with demonstration staff and other stakeholders, this paper draws lessons from their learning process on the design of basic features, in the Cash and Counseling demonstration programs. The lessons pertain to cooperating with existing service providers; outreach and enrollment; counseling and fiscal services; consumer spending plans and allowances; controlling program costs; and preventing misuse of the allowance and exploitation of the consumer.

Implementation issues discussed in this article are centered around how consumers, providers, payers, and policy makers are affected by consumer-directed programs. The information for the report was gathered through interviews with twenty policy experts from the aging and disabilities community.

This report assesses the effects of Cash & Counseling on Medicaid beneficiaries' primary informal caregivers and describes the experiences of their directly hired workers. The abstract (free) and full report (subscription required) are available.

How well is the state of Indiana’s Information Network (BIN) program satisfying participant needs? Funded in part, by the Indiana Medicaid Infrastructure Grant, BIN was set up to create a network between all the benefits counselors and providers to improve the use of federal and state work incentives. By exploring the number of cases per region, as well as work incentives used and recommended, this survey could serve as a guide for other states, with similar goals.

This 5 minute video features a Minnesota couple and their case managers. The participants discuss their interest and experience with Cash & Counseling. Follow the link to save and view the video.

The purpose of this study was to determine consumers’ interest in a cash option for personal assistance services, in comparison to traditional agency-delivered services. Telephone surveys and focus groups produced information on four states, including demographics, and preference toward a cash option. The results are discussed and policy issues are examined.

Findings of a New York consumer telephone survey conducted to determine the consumers’ interest in a cash option, in comparison to traditional agency-delivered services. The demographics and attitudinal characteristics are presented, in addition to consumer preferences and policy issues.

Scripps Gerontology Center provided these background materials for an April 25, 2006 TA call titled "Designing Your Participant Satisfaction Survey". The materials highlight survey design elements and different survey instruments are compared.

The University of Maryland conducted telephone surveys and focus groups to determine consumers’ preferences for a cash option or traditional agency delivered services in New Jersey. This article reports the findings including, demographics, interest in a cash option, and attractive program features.

Review the findings of this telephone survey focusing on the preferences of Florida elders and adults with physical disabilities toward a cash option or traditional services. Results include a description of the sample demographics, services received, satisfaction level, and interest in a cash option.