Reports

Presenting numbers and patterns is a critical component of data analysis. Once analyses have been completed, the next step involves sharing key findings with staff and stakeholders and using findings as a basis for decision-making. There are a number of ways to present data and the challenge is in constructing an effective visual. This paper provides an overview of the most frequently used formats and includes tips on how to select among the different types.

What do program managers need informed about with data quality management? Many rely on technical staff to actually conduct the technical aspects of data import, cleaning and analysis. Nevertheless, it is important for a program manager to understand the process and to provide the time and resources necessary to produce reliable and accurate data. This paper focuses on ways to assure the accuracy, discusses tools for analyzing trends and patterns and provides tips on interpreting results.

What applications can states use to measure home and community based services? The purpose of this report is to outline the key components of performance measurement and to discuss their relevance and potential use in HCBS.The paper also offers practical approaches for states to gradually build a HCBS performance measurement set to serve as the foundation for their quality management activities and CMS required reporting.

This monograph discusses program design considerations to assist as states move toward greater individuality and flexibility in the provision of services and supports. The paper outlines topics to consider when expanding opportunities for participants to choose and direct individual who provide assistance, including the risks/benefits arrangements, provider qualifications, training, person-centered planning, the case manager role, and safeguards to prevent abuse, neglect and exploitation.

Gathering information from waiver participants can be costly and time intensive, and is not always necessary. Depending upon the size and scope of the state’s waiver program, it is often sufficient and more cost effective to draw representative samples. This guide is designed to provide states with practical information about sampling techniques, what to consider when deciding whether to sample and the strategies to employ in quality management work.

A number of autonomy-compatible vehicles exist for people with disabilities and their families to exercise choice and control over resources; however, many programs are complex to navigate and vary from state to state. In shaping a savings program, benefits planning seems to be a likely ingredient. This report illustrates why LIFE Accounts holds great promise as an adjunct to other permissible approaches for the accumulation of assets that lead to increased independence and social participation.

Essentials of Housing Teleconference was held with Guest Person, Stephen Gold, regarding a systems change strategy to provide training with regards to the largest housing programs in the nation with a focus on recipients of SSI. These included: 1) low-income housing tax credit program, with nearly $600 billion available annually for units, and 2) the HOME Partnership program, with $1.4 billion available annually. Jay Klein facilitated this call.

This is the final report and recommendations from the Colorado Quality for Equality (Q4E) Committee, a collaborative process involving Medicaid consumers, Department staff, providers, regulators, advocates and other interested stakeholders. The Q4E Committee's work found three recommended activities including Complaints Program Website Improvements, Case Management Client Satisfaction Survey and Secret Shopper Pilot Project.

The Dept. of Health Care Policy & Financing awarded four grants totaling $125,000 to improve services to rural residents with disabilities in the areas of non-emergent medical and specialty transportation, adult day and mental health services. The programs are designed to remove transportation barriers, to increase the availability of psychiatry and to provide adult day services. This report summarizes program outcomes, analyzes the opportunities and challenges and outlines the lessons learned.

Research findings show that older workers are interested in direct care jobs and that long-term care employers view older workers as being able to provide better quality care - presenting one potential solution to a workforce shortage. This study was the first to explore the feasibility of engaging older workers. Telephone interviews were conducted with almost 700 lower-income job seekers in the seven states. These findings show a real potential for hiring older persons as frontline workers.