Audio / Video recordings

This course, which consists of five (5) distinct segments for easy viewing, provides a practical and simple framework for conceiving, designing, and implementing the types of projects and programmatic initiatives that community-based organizations might commonly undertake. When applied systematically, this framework leads to the identification of projects that are the most urgent to address and the most likely to succeed.

Representatives of the Western New York Integrated Care Collaborative discuss a report that their collaborative has published entitled Community Based Integrated Care Networks.

This webinar, part of a series supported by the Administration for Community Living’s (ACL) Business Acumen Learning Collaborative , focuses on looking at how the type of data that is collected by a community-based organization (CBO) can be used to help develop a value proposition to potential health care partners and payers. In an era of accountable and metric-driven care and reimbursement, collecting and analyzing data is a critical skill for any organization.

This course, which consists of five (5) distinct segments for easy viewing, provides the rigorous yet practical approaches to pricing long-term services and supports. For many of organizations selling their services in order to generate maximum net income is an unfamiliar activity. However, there are many pricing models and approaches that have been deployed in other sectors from which CBO’s can learn. This course teaches profitable commercial pricing strategies.

This webinar is presented by two aging and disability CBO experts with extensive experience packaging services and preparing organizations for contractual-based reimbursement arrangements. They discuss tips on identifying service populations, establishing product lines, building relationships, setting fees and more.

In this webinar, an aging network business development expert walks through the importance of cost and price-modeling, detailing the key steps and definitions in the process, and explains how correct pricing strategies can help CBOs achieve and advance their core mission while maintaining viability and even growth.

This webinar describes two community-based organizations' challenges and strategies around preparing and persuading staff, thinking about services, costs, and administration in new ways, understanding infrastructure needs, working with new partners, and more.

​This presentation provides tangible strategies for leading an organization through change, focusing on understanding models for change, describing the role leadership plays during change, and identifying strategies for communicating change.

This audio clip describes some techniques and strategies in handling dominant participant in meetings.

This video describes meeting roles and responsibilities.